Terms and Conditions
Welcome to Kerasugandh. These Terms & Conditions govern your use of our website and the purchase of products from our online store. By accessing our website or placing an order, you agree to these Terms & Conditions.
If you do not agree with any part of these terms, please do not use our website.
About Kerasugandh
Kerasugandh is an online store offering premium-quality spices, dry fruits, nuts, seeds, oats, and other wholesome food products.
Eligibility
By using our website, you confirm that:
- You are at least 18 years of age, or
- You are using the website under the supervision of a parent or legal guardian.
Products
We strive to ensure that all product descriptions, images, prices, and availability are accurate.
However:
- Product colours may vary slightly depending on your screen.
- Natural food products may differ slightly in size, colour, aroma, or texture from one batch to another.
- Product availability is subject to stock.
We reserve the right to discontinue or modify any product without prior notice.
Pricing
- All prices displayed on our website are in Indian Rupees (INR).
- Prices are subject to change without prior notice.
- Applicable taxes and shipping charges will be displayed during checkout.
Orders
We reserve the right to:
- Accept or reject any order
- Limit quantities purchased
- Cancel orders in case of pricing errors, suspected fraud, payment issues, or product unavailability
If your order is cancelled after payment, the applicable amount will be refunded to your original payment method.
Payments
We accept secure online payments through Shopify-supported payment gateways.
Kerasugandh does not store your credit card, debit card, UPI PIN, or banking credentials.
Shipping & Delivery
Shipping and delivery are governed by our Shipping Policy.
Delivery timelines are estimates and may vary due to courier operations, weather conditions, public holidays, or other unforeseen circumstances.
Returns & Refunds
Returns and refunds are governed by our Refund & Return Policy.
As we sell food products, opened or used items are generally not eligible for return due to hygiene and food safety requirements.
Intellectual Property
All content on this website, including:
- Logo
- Brand name
- Product images
- Graphics
- Text
- Website design
is the property of Kerasugandh or its licensors and may not be copied, reproduced, distributed, or used without prior written permission.
User Responsibilities
By using our website, you agree that you will not:
- Provide false or misleading information
- Attempt unauthorized access to our website
- Upload malicious software or harmful content
- Misuse our website or interfere with its operation
- Violate any applicable laws while using our services
Limitation of Liability
To the maximum extent permitted by law, Kerasugandh shall not be liable for any indirect, incidental, special, or consequential damages arising from:
- Use of our website
- Delay in delivery
- Product availability
- Temporary website interruptions
- Events beyond our reasonable control
Our total liability shall not exceed the value of the product purchased.
Privacy
Your personal information is handled in accordance with our Privacy Policy.
Please review our Privacy Policy to understand how we collect and use your information.
Changes to These Terms
We may update these Terms & Conditions from time to time.
Any updates will be published on this page with the revised effective date.
Continued use of our website after changes are posted constitutes your acceptance of the updated Terms.
Governing Law
These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India.
Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the competent courts in Pathanamthitta, Kerala, unless otherwise required by applicable law.