Privacy Policy

Welcome to Kerasugandh. We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit our website or purchase our products.

By using our website, you agree to the practices described in this Privacy Policy.

Information We Collect

When you use our website, we may collect the following information:

Personal Information

  • Name
  • Email address
  • Phone number
  • Billing address
  • Shipping address
  • Payment information (processed securely through our payment partners)
  • Order history

Technical Information

  • IP address
  • Browser type
  • Device information
  • Cookies and website usage data

How We Use Your Information

We use your information to:

  • Process and deliver your orders
  • Provide customer support
  • Communicate order updates
  • Improve our products and services
  • Personalize your shopping experience
  • Send promotional offers (only if you choose to receive them)
  • Prevent fraud and maintain website security
  • Comply with legal obligations

Payment Information

We do not store your credit card, debit card, UPI PIN, or banking credentials.

Payments are securely processed through Shopify's trusted payment gateways and payment service providers.

Cookies

Our website uses cookies to:

  • Improve website performance
  • Remember your shopping cart
  • Enhance user experience
  • Analyze website traffic

You may disable cookies through your browser settings, although some website features may not function properly.

Sharing Your Information

We do not sell or rent your personal information.

We may share your information only with trusted service providers necessary to operate our business, including:

  • Payment providers
  • Shipping and courier partners
  • Technology and website service providers
  • Government authorities when legally required

Data Security

We use appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or misuse.

While we strive to protect your information, no method of internet transmission or electronic storage is completely secure.

Marketing Communications

If you subscribe to our newsletter, we may occasionally send updates about new products, offers, and promotions.

You may unsubscribe at any time using the unsubscribe link included in our emails.

Your Rights

You may request to:

  • Access your personal information
  • Correct inaccurate information
  • Update your contact details
  • Delete your personal information (subject to applicable legal requirements)

To make a request, please contact us using the details below.

Third-Party Links

Our website may contain links to third-party websites.

We are not responsible for the privacy practices or content of external websites.

Children's Privacy

Our website is not intended for children under the age of 18.

We do not knowingly collect personal information from children.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Any changes will be posted on this page along with the updated effective date.